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Exam Code: 33810X
Exam Name: Avaya Aura® Contact Center Solution Design Exam
Updated: Nov 09, 2026
Q & A: 50 Questions and Answers
33810X Free Demo download
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Contact Center Solution Design Exam |
| Exam Number: | 33810X |
| Available Languages: | English |
| Real Exam Qty: | 48–50 (approximate) |
| Related Certifications: | Avaya Aura® Core Components Integration Exam Avaya Aura® Core Components Support Certified Exam Avaya Aura® Core Components Implement Certified Exam |
| Exam Format: | Multiple choice questions |
| Passing Score: | 68% (approximate) |
| Sample Questions: | ![]() |
| Exam Way: | Delivered via Pearson VUE/Avaya authorized testing platform (onsite or online where available) |
| Pre Condition: | Recommended experience with Avaya Aura Contact Center solutions and solution design principles (no formal prerequisites required) |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Objectives |
|---|---|
| Topic 1: Design and Architect Contact Center Solutions | - Discovery and requirements gathering
|
Upon successful payment, our system emails the Avaya Aura® Contact Center Solution Design useful study vce automatically within about a minute — secure payment protection means no financial risks, and 24/7 help responds if nothing arrives within 2 hours. If you fail the corresponding 33810X exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — have a thorough view of the free Avaya Aura® Contact Center Solution Design demos for an experimental trial before purchasing. Purchases include 365 days of free updates by email, plus discounts on second purchases; renew afterward at 50% off.
The Avaya Aura® Contact Center Solution Design is Avaya's certification exam for Avaya Aura, at the Design Specialist (ACDS) level. In drastic competition, the certificate is an explicit demonstration of your knowledge. Related credentials include Avaya Aura® Core Components Support Certified Exam, Avaya Aura® Core Components Integration Exam, Avaya Aura® Core Components Implement Certified Exam.
The Avaya Aura® Contact Center Solution Design blueprint spans 1 domains — including Design and Architect Contact Center Solutions. Progress domain by domain at your own level; the complete outline above lists every subtopic.
Recommended experience with Avaya Aura Contact Center solutions and solution design principles (no formal prerequisites required) Eligibility rules change over time, so verify the current requirements on the official page (official 33810X exam page) before registering.
An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.
Which statement describes the Qualification step?
Correct Answer: C 🗳️
A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.
Which additional information is also needed?
Correct Answer: D 🗳️
A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?
Correct Answer: B 🗳️
Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?
Correct Answer: B 🗳️
During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?
Correct Answer: D 🗳️
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