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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. A customer requires a backup AEP system maintained in a different geographical location, where a manual process will move the licenses from the primary to the backup site.
Which disaster recovery solution would you recommend to this customer using Enterprise Wide Licensing?

A) Primary-Backup
B) Active-Passive
C) Primary-Secondary
D) Active-Active

2. Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)

A) It is sold through Direct and Indirect channels.
B) Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
C) CC-Elite can be ordered as a standalone for a 3rd party PBX.
D) Call Center Elite requires CMS.
E) Call Center Elite includes Business Advocate.

3. An Avaya customer has ordered an Avaya Call Management System (CMS) Release 19 without a turnkey server, for installation on one of their customer provided VMware vSphere systems.
The CMS Release 19 turnkey servers are provided by the Avaya Solutions Platform program, with the server fitting which profile?

A) ASP 120
B) ASP 110
C) ASP 100
D) ASP 130

4. Avaya Elite Multichannel (EMC) Release 6.6 supports which three platforms? (Choose three.)

A) MS Windows Server 2012
B) MS SQL 2017
C) Microsoft.NET Framework R4.7.2
D) MS SQL 2016
E) MS Windows Server 2016

5. A Call Management System (CMS) Release 19 goes to market per the Avaya Global Product Distribution policy. It is sold through direct and indirect channels. The channel strategy and sales model are not affected by this release.
Which three are CMS Release 19 deployment options with the flexibility to meet the needs of every customer? (Choose three.)

A) Oracle Sun Blade 150
B) CMS Virtual Appliance OVA (Customer-provided VMware vSphere Platforms)
C) Avaya Solutions Platform Servers
D) Amazon Web Services
E) Oracle Fire V880/V890

Solutions: