Exam Code: AI-201
Exam Name: Salesforce Certified Agentforce Specialist
Updated: Oct 08, 2026
Q & A: 315 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Development Lifecycle | 15% | - Testing agents in Testing Center - Deployment: sandbox to production - Version control and maintenance - Monitoring, adoption and optimization |
| Topic 2: Multi-Agent Interoperability | 5% | - Agent-to-agent communication - Agent API usage scenarios - Model Context Protocol (MCP) |
| Topic 3: Prompt Engineering | 20% | - Prompt management and user roles - Prompt template creation: field generation, flex types - Prompt Builder usage and use cases - Grounding techniques and best practices |
| Topic 4: AI Agents | 35% | - Agent User security and permissions - Agent architecture and reasoning engine - Topics and actions configuration - Channel integration: digital experience, email, Slack - Deterministic controls: filters and variables - Agent types: Service, Sales, Employee |
| Topic 5: Data Cloud for Agentforce | 20% | - Improving response accuracy with data grounding - Unstructured data processing: chunking, indexing - Retrievers and search types: keyword, vector, hybrid - Agentforce Data Library types |
Universal Containers (UC) plans to automatically populate the Description field on the Account object. Which type of prompt template should UC use?
Correct Answer: C 🗳️
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Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?
Correct Answer: B 🗳️
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Universal Containers is setting up the data library configuration within the Agentforce Builder.
What is true regarding Agentforce Data Libraries?
Correct Answer: B 🗳️
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Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases. Which details should UC specify as the expected output to ensure the tests accurately reflect the agent's functionality?
Correct Answer: B 🗳️
Explanation: Only visible for FreePdfDump members. You can sign-up / login (it's free).
A Salesforce Agentforce Specialist is reviewing the feedback from a customer about the ineffectiveness of the prompt template. What should the Agentforce Specialist do to ensure the prompt template's effectiveness?
Correct Answer: B 🗳️
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