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Exam Code: C9020-970
Exam Name: IBM Enterprise Storage Sales V4
Updated: Jul 24, 2026
Q & A: 60 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Sales Positioning and Value Messaging | - Customer requirements analysis - Competitive differentiation and IBM value proposition |
| Topic 2: IBM FlashSystem and Storage Systems | - FlashSystem architecture and value proposition - Scalability and performance considerations |
| Topic 3: IBM Storage Portfolio Overview | - Core storage technologies and concepts - IBM enterprise storage solutions positioning |
| Topic 4: Data Protection and Resilience | - Backup, replication, and recovery concepts - Business continuity and disaster recovery |
| Topic 5: Storage Solutions and Use Cases | - Hybrid cloud and virtualization integration - Industry-specific storage solutions |
1. What is a key difference on the warranty between IBM FlashSystem and many of its competitors?
A) IBM provides coverage for flash modules for only one year.
B) IBM replaces the flash module if the IOPS are within IBM specification.
C) IBM provides full coverage for flash modules during the length of the warranty.
D) IBM provides on-site coverage for flash module replacement.
2. In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A) IBM Spectrum Control for Oracle Integration Feature
B) XIV Snapshot for VAAI integration
C) Tivoli Storage FlashCopy Manager for backups and restores
D) DS8870 Global Mirror for incremental point in time copies
3. A bank customer has two sites in Italy and France. One site uses IBM storage and the other uses a competitor.
Which IBM solution is required for block storage whenunifying the sites for disasterrecovery?
A) IBM Spectrum Control
B) XIV
C) DS8000
D) ESS
4. What simplifies customer training requirements for storage management across multiple IBM enterprise offerings?
A) Directed Maintenance Package
B) Redbooks
C) Storage GUIs
D) DS Storage Manager
5. A customer is considering adding Real-time Compression software to its installed IBM Spectrum Virtualize.
Which workload benefits most from Real-time Compression software?
A) Software development
B) Encrypted files
C) Database
D) Video files
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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