IBM C9020-971 : IBM Enterprise Storage Technical Support

C9020-971 real exams

Exam Code: C9020-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: May 31, 2026

Q & A: 55 Questions and Answers

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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A) Collect DS5300 and XIV performance data and model the cumulative workload.
B) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
C) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
D) Collect DS5300 performance data and model the workload on a 12 module XIV.
E) Migrate the DS5300 workload to the XIV using XIV migration capability.


2. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) IBM Advanced System Placement program
B) Exception rebuild speed
C) IBM Hyper-Scale
D) Distributed cache


3. During a Technical Delivery and Assessment (TDA) for a DS8870, the solution architect was directed to use Disk Magic to size the solution.
What will Disk Magic provide in this situation?

A) Determine effective capacity of specific storage configuration
B) Simulation of performance under varying conditions
C) Modeling of a specific storage configuration
D) Resolution(s) to a performance problem


4. A customer has a single frame TS3500 tape library with 6 - 3592-E07 drives. A new open systems server was recently purchased and, because of budget constraints, the customer is considering less expensive LTO-6 drives while protecting investment in existing tape cartridges.
What is the most economical way to achieve this goal?

A) Replace 3592 drives with LTO-6 drives in the existing frame as is.
B) Replace the frame and add LTO-6 drives.
C) Add 6 LTO-6 drives in the existing frame.
D) Add 6 LTO-6 drives in a new frame.


5. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?

A) XIV
B) SONAS
C) DS88870
D) Storwize V7000 Unified


Solutions:

Question # 1
Answer: B,E
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: D

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