Cisco 300-810 : Implementing Cisco Collaboration Applications

300-810 real exams

Exam Code: 300-810

Exam Name: Implementing Cisco Collaboration Applications

Updated: Jul 24, 2026

Q & A: 314 Questions and Answers

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Implementing Cisco Collaboration Applications (300-810) Exam Intro

The 300-810 exam is associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications.

This exam tests your knowledge of collaboration applications, including:

  • Cisco Unified IM and Presence
  • Single sign-on
  • Cisco Unity Connection and Cisco Unity Express
  • Application clients

While prepaing for exam aspirants will learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express

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Training Courses to Study Before the Cisco 300-810 CLICA Exam

Before sitting for the official test, you need to prepare by studying relevant books and training courses. Here are three options you should check out:

  • Understanding Cisco Collaboration Foundations (CLFNDU) training course by Cisco

    This is another valuable preparation resource. It gives you the expertise required to handle and maintain a simple, single-site Cisco Unified Communications Manager (CM) solution with the Session Initiation Protocol (SIP) gateway. The course comprises initial parameters, system management, including phones and video endpoints, customer management, maintenance and troubleshooting tools for Cisco Unified Communications solutions, and more. It also serves as an entry-level guide for beginners of Cisco collaboration technology. It covers practical knowledge that will boost your preparation for 300-810 CLICA exam and other professional-level collaboration tests. Here, you can choose 5-day sessions in either instructor-led or virtual form or an equivalent set of e-learning materials.

  • Implementing Cisco Collaboration Applications (CLICA) training course by Cisco

    This is Cisco's official training course for 300-810 exam. It trains you in different areas of collaboration applications. By taking the course, you'll learn how to optimize IT communication systems, reinforce regulatory frameworks, and enhance collaboration structures. You should have a basic knowledge of networking technology before enrolling in the program as it delves deeper into the subject. Training is provided in three formats, so you can choose to attend a 5-day practical class with an instructor, a 3-day virtual class, or just get e-learning content for 5 days of studies.

  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training course by Cisco

    This is another course that will assist you in preparing for the core exam, which is also part of the certification path. It trains you on advanced-level roles based on developing and running technologies for Cisco collaboration. You will gain skills required to enforce and deploy basic collaboration technologies, including infrastructure and configuration, protocols, call management, quality of service etc. The course includes 8 days of classroom time with an instructor or a combination of the 5-day virtual learning session and 3 days of self-study. Otherwise, you can choose to obtain a set of resources equivalent to the 8 days of studies, including videos, practice questions, and quizzes.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

About 300-810 Exam

The test is available only in the English language and the price for attempting it is about $300. There will be questions in the form of multiple-choices, drag and drops, fill-in-the-blank, and testlets. Also, you will be given a maximum of 90 minutes to answer all of them.

The exam is usually written at Pearson VUE Certified Test Centers under a proctored setting. However, you can sit for it online as well. Online testing is available to you anywhere with an internet connection and also uses a proctored format. That is why in this case, you need to have OnVUE software, a stable webcam, and a government-issued ID. You should also have access to a quiet, private place during the exam. If you opt to take the test at the physical center, then you must be ready to provide two valid forms of identification, with both having your signature on them.

Candidates who are 18 years or older are eligible to take the exam without any restrictions. Those between the ages of 13-17 can take part in the test provided their parents or legal guardians are in support. However, people below 13 years of age are not eligible.

Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Cisco Unity Connection Implementation15%- Implement Cisco Unity Connection user accounts and contacts
- Implement Cisco Unity Connection integration with UCM
- Implement call handlers and routing rules
- Implement Cisco Unity Connection messaging
Cisco Webex Collaboration Solutions10%- Describe Cisco Webex Meetings and Teams integration
- Describe Webex App hybrid services deployment
Cisco Unified IM and Presence Implementation15%- Implement Cisco Unified IM&P services and users
- Implement Cisco Unified IM&P compliance features
- Implement IM&P high availability
Cisco Unified Communications Manager Implementation30%- Implement Cisco UCM traffic simplification via SIP trunking
- Implement hunt groups and call queuing
- Describe Cisco UCM deployment and call routing
- Implement extension mobility and UCM device mobility
- Implement UCM auto-registration and IP phone deployment
- Implement dial plan analysis and optimization
- Implement UCM security features
Cisco Expressway Implementation15%- Implement Cisco Expressway for Mobile and Remote Access
- Implement firewall traversal for B2B calls
- Implement Cisco Expressway security and certificates
Cisco Unified Communications Solutions Overview15%- Describe Cisco Collaboration architecture and cloud deployment models
- Describe on-premises and hybrid deployment models
- Describe Cisco collaboration endpoints and clients

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