Exam Code: 000-580
Exam Name: IBM Case Manager V5.0
Updated: Sep 15, 2026
Q & A: 116 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture & Components | 20% | - Key Components: Case Builder, Administration Client, Client - IBM Case Manager Architecture - Integration with FileNet P8 Platform |
| Topic 2: Customization & Integration | 25% | - Using REST APIs and CE/PE APIs - Business rules and rule execution - Mashup pages and external data integration |
| Topic 3: Reporting & Analytics | 10% | - Case Analyzer and Case Monitor setup - Dashboards and reporting views |
| Topic 4: Deployment & Administration | 15% | - Environment configuration and validation - Solution packaging and deployment - Monitoring and troubleshooting |
| Topic 5: Case Modeling & Solution Design | 30% | - Tasks, workflows, and business rules - Document classes and security - Defining properties, states, and stages - Creating and configuring case types |
Which statement is correct in regards to the use of IBM WebSphere ILOG JRules under the IBM Case Manager license?
Correct Answer: B 🗳️
You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?
Correct Answer: D 🗳️
Which of the following is NOT a description of IBM Case Manager Builder?
Correct Answer: B 🗳️
Which functionality is supported in Process Designer and NOT in Case Builder?
Correct Answer: B 🗳️
How does a deployed case management solution map to Process Engine queues and rosters?
Correct Answer: D 🗳️
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