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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question 1

A territory manager wants to change territories and the criteria for assignment of sales representatives to leads and opportunities in Oracle Fusion Sales. During territory update, change to the dimensions, metrics, and utilization of the synchronization process have to be carried out in the ____________.

A. Test environment
B. Stage environment
C. Production instance
D. Productive environment
E. Proposal environment

Question 2

You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

A. map the note type to the business object to aid in end user searching, filtering, and reporting
B. leave the mapping blank in order to provide end users with a "view all" option
C. transfer information from the note object to standard fields within Oracle Fusion CRM
D. import the information from a legacy system
E. add custom fields to the note object

Question 3

Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A. Enables a sales organization to track and manage activity threshold for a competitor.
B. Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
C. Enables sales organization to develop a comprehensive SWOT analysis of a reference.
D. Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.
E. Enables a sales organization to track revenue won to date, while using reference

Question 4

A Template administrator is creating a new assessment template for capturing assessment data of the sales lead. Identify the three out of the box template types available in Oracle Fusion CRM.

A. Opportunity Revenue Line
B. Customer
C. Lead
D. Opportunity
E. Product

Question 5

You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
Identify the statement with respect to security of objects and records during the export process.

A. The list of objects available for export is not limited by security policies.
B. The list of records available for export is not limited by security policies.
C. The list of objects and records available for export is limited by responsibilities.
D. The list of objects and records available for export is not limited by security policies.
E. The list of objects and records available for export is limited by security policies.

Solutions: