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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A) Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
B) Verify that the Media Processing Platform (MPP) is operational
C) Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
D) Verify that the Short Message Service (SMS) server is not down.
E) Verify that the WebLM license is not expired arid verify if you have configured the required number

2. When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A) The Tomcat Administration Screen
B) The AAEP Web administration POM menu
C) The Remote Desktop
D) The command line interface (CLI)
E) The graphical user interface (GUI)

3. Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A) ICR Core provides routing information from the cache. It then performs polling and updates the cache.
B) ICR Core performs polling and provides routing information, but the cache is not updated.
C) IRC Core will not perform polling. It provides routing information from the cache.
D) ICR Core performs polling and updates the cache. II then provides routine) information to this call.

4. After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?

A) Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
B) Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
C) Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
D) You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.

5. A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

A) 7 days
B) 15 days
C) 3 days
D) 30 days

Solutions: