Avaya 3305 : Avaya Aura® Experience Portal with POM Implementation and Maintenance exam

3305 real exams

Exam Code: 3305

Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam

Updated: Oct 25, 2026

Q & A: 64 Questions and Answers

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Avaya 3305 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3305
Exam Number:3305
Exam Format:Scenario-based Questions, Multiple Choice
Related Certifications:Avaya Professional Credential
Avaya Aura Experience Portal
Available Languages:English
Recommended Training:Avaya Aura Experience Portal Training
Exam Registration:Avaya Learning
Sample Questions:Free Download real 3305 exam dumps
Exam Way:Computer-based exam delivered via authorized testing centers or online proctored exam depending on region.
Pre Condition:Basic knowledge of Avaya Aura platform and contact center solutions is recommended.
Official Syllabus URL:https://www.avaya.com/en/training/

Avaya 3305 Exam Syllabus Topics:

SectionObjectives
Topic 1: POM (Proactive Outreach Manager) Implementation- POM campaign configuration
- Outbound dialing strategies and workflows
Topic 2: Installation and Configuration- Experience Portal installation procedures
- Initial system configuration and setup
Topic 3: Avaya Aura Experience Portal Architecture- Integration with Avaya Aura ecosystem
- System components and deployment architecture
Topic 4: Troubleshooting and Support- Log analysis and diagnostics
- Identifying and resolving system issues
Topic 5: System Administration and Maintenance- System monitoring and performance tuning
- User management and role configuration

The Honest Avaya Aura® Experience Portal with POM Implementation and Maintenance FAQ

The 3305 exam is how Avaya decides who earns the Avaya Aura Experience Portal with POM Implementation and Maintenance certification, positioned at the Professional level. It checks whether you can apply the Avaya Aura® Experience Portal with POM Implementation and Maintenance objectives to realistic problems — the skill employers are actually hiring for. It also sits within a broader certification ecosystem covering Avaya Aura Experience Portal, Avaya Professional Credential, so the effort compounds across your career. In a crowded global market, that badge is a competitive edge you can point to.

The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint spans 5 domains, led by POM (Proactive Outreach Manager) Implementation, System Administration and Maintenance, and Troubleshooting and Support. Use the weightings as a budget: heavier domains earn heavier slices of your week. The full topic breakdown is in the exam topics section above — plan against it, not against hunches.

Avaya lists the Avaya Aura® Experience Portal with POM Implementation and Maintenance question formats as: Multiple Choice, Scenario-based Questions. Format shapes tactics — find the real question sentence inside long scenario stems before reading the details, and re-verify every selection on multi-answer items. FreePdfDump's 64 practice questions exercise these formats until they feel like old acquaintances.

The 3305 exam is available in English. Choose whichever language keeps your reading fastest under the clock — in a timed exam, slow comprehension taxes every single question. Testing in English? Daily work with FreePdfDump's English 3305 practice questions doubles as terminology training.

All three carry the same 64 expert-written questions — you're choosing how you want to live with the material:

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  • Online Test Engine — study from any browser on Windows, Mac, Android, or iOS; test history and performance review included, and once you've studied online you can keep going even without a connection.

Many candidates mix them — PDF for notes, an engine for timed rehearsal.

Yes. FreePdfDump's free Avaya Aura® Experience Portal with POM Implementation and Maintenance PDF demo contains genuine sample questions with verified answers, so you can judge quality firsthand. Every purchase includes 365 days of free updates, and renewing after expiry costs 50% of the regular price from your member zone. Look before you buy — material this confident has nothing to hide.

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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

Question #1

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

  • A. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
  • B. Verify that the Media Processing Platform (MPP) is operational
  • C. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
  • D. Verify that the Short Message Service (SMS) server is not down.
  • E. Verify that the WebLM license is not expired arid verify if you have configured the required number
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #2

When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

  • A. The Tomcat Administration Screen
  • B. The AAEP Web administration POM menu
  • C. The Remote Desktop
  • D. The command line interface (CLI)
  • E. The graphical user interface (GUI)
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

Question #3

Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

  • A. ICR Core provides routing information from the cache. It then performs polling and updates the cache.
  • B. ICR Core performs polling and provides routing information, but the cache is not updated.
  • C. IRC Core will not perform polling. It provides routing information from the cache.
  • D. ICR Core performs polling and updates the cache. II then provides routine) information to this call.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?

  • A. Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
  • B. Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
  • C. Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
  • D. You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

  • A. 7 days
  • B. 15 days
  • C. 3 days
  • D. 30 days
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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