Avaya 37820X Deutsch : Avaya Midsize Solution Design Exam (37820X Deutsch Version)

37820X Deutsch real exams

Exam Code: 37820X-Deutsch

Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)

Updated: Aug 26, 2026

Q & A: 66 Questions and Answers

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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Identify customer business drivers
  • 2. Determine collaboration and mobility needs
  • 3. Analyze user and site requirements
Topic 2: Networking and Infrastructure Design- Infrastructure Requirements
  • 1. Security and survivability requirements
  • 2. QoS and bandwidth planning
  • 3. LAN and WAN considerations
Topic 3: Unified Communications and Collaboration Design- UC Applications
  • 1. Mobility integration
  • 2. Conferencing solutions
  • 3. Messaging and presence
  • 4. Voice and video communications
Topic 4: Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Reporting and analytics considerations
  • 2. Agent and supervisor capabilities
  • 3. Contact center requirements analysis
Topic 5: Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Licensing and deployment options
  • 2. Core platform architecture
  • 3. Scalability and resiliency features
Topic 6: Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Licensing requirements
  • 2. Hardware and software selection
  • 3. Bill of materials preparation
  • 4. System sizing methodology
Topic 7: Implementation and Migration Planning- Deployment Strategy
  • 1. Installation and rollout planning
  • 2. Risk assessment
  • 3. Migration approaches

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

Question 1

Siehe Szenario: H&H-Ticket.

Sie entwerfen eine Lösung für H&H Ticket. Der Kunde verwendet eine gehostete Konferenzlösung mit maximal 100 Moderatoren. Sie müssen Antworten auf mehrere Fragen kennen, um die Kosten abzuschätzen oder den Gastgeber/Moderator einzurichten. Im System. Sie haben ihnen gesagt, dass das Avaya-Modell einfacher ist.
Welche drei Fakten müssen Sie kennen, um eine Kostenschätzung für eine vergleichbare standortbasierte Lösung zu ermitteln? (Wählen Sie drei aus.)

A. Ob sie eine Aufzeichnung benötigen
B. Ob sie Web-Collaboration benötigen
C. Die Anzahl der Konferenzen pro Monat
D. Es sind keine zusätzlichen Informationen erforderlich
E. Die Anzahl der Teilnehmer-.


Question 2

Siehe Szenario: IT-FAC.

Sie schlagen dem Kunden vor, auf SIP-Trunks zu migrieren und einen Session Border Controller for Enterprise (SBCE) zu installieren. Ein anderer Vertriebsingenieur fragt Sie, warum das Beenden von SIP-Amtsleitungen direkt in IP Office und die Verwendung der integrierten Firewall keine bewährte Methode ist.
Was ist der Grund für die Verwendung des SBCE zur Terminierung von SIP-Trunks?

A. Es bietet NAT-Traversal, das mit direkter Terminierung nicht verfügbar ist.
B. Ermöglicht die Registrierung und Authentifizierung im Kern des Netzwerks.
C. Es stoppt Angriffe und Hacks, bevor es in das private Netzwerk eindringt.
D. Es bietet Remote-Worker-Funktionalität ohne VPN für 1600 Endpunkte.


Question 3

Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?

A. J139
B. J179
C. J169
D. J129


Question 4

Avaya Contact Center Select Remote Agents können ein Avaya Deskphone oder einen Avaya Soft Client verwenden. Welcher Avaya-Softclient wird für Remote Agents auf Avaya Contact Center Select (ACCS) unterstützt?

A. Avaya one-X Communicator für Windows
B. Avaya one-X Communicator für Mac
C. Avaya Communicator für Windows
D. Avaya Communicator für IOS


Question 5

Welche zwei Aussagen beschreiben die Wettbewerbsvorteile der Avaya Midsize Solution? (Wähle zwei.)

A. Es ist in mehr Bereitstellungsoptionen verfügbar als andere große Anbieter.
B. Es unterstützt eine breitere Palette von Endpunkttypen.
C. Es bietet niedrigere Gesamtbetriebskosten im Vergleich zu allen großen Anbietern.
D. Es konzentriert sich auf die IT-relevanten Bedürfnisse des Kunden.


Solutions:

Question 1
Answer: A,C,D
Question 2
Answer: A
Question 3
Answer: D
Question 4
Answer: B
Question 5
Answer: A,C

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