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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

A) It allows registration and authentication to be done in the core of the network.
B) It provides NAT Traversal not available with direct termination.
C) It provides VPNIess remote worker functionality for 1600 endpoints.
D) It stops attacks and hacks before entering the private network.

2. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) It provides reporting such as how many times a call was put on hold.
B) Each Avaya Contact Center Select voice agent license includes a recording license.
C) No additional licensing is needed to allow any user call recording via a button.
D) It offers live monitoring of voice and screens.

3. Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

A) Agent Dashboards
B) Custom reports
C) Voice Recording Library
D) Realtime

4. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

A) File sharing is not a capability within Avaya Spaces.
B) All levels of users can share files.
C) Only Owner/Admin level users can share files.
D) Only Member level users and above can share files.

5. With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?

A) 25 participants
B) 500 participants
C) 50 participants
D) 100 participants

Solutions: