Your network environment includes Microsoft Lync Server 2013 with Enterprise Voice enabled. The current Lync Voice Configuration settings include the following: When users attempt to call to an outside number, they receive the following error: "User is not authorized." You need to ensure that users are able to dial outside numbers. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

• A. Modify route NorthAmerica-LongDistance-from ^\+1\d{10>S to ^\ + l\d-{11}$.
• B. Modify public switched telephone network (PSTN) usage record NorthAmerica- PSTN and its associated route PSTN for voice policy from ^\+(?!(61)) to ^\+l\d{10}$.
• C. Under Dial Plan, modify normalization rule Local from ^l?((403)\d{7})$ => +1$1 to ^(3\d{7})$ => +403$1.
• D. Under Dial Plan, modify normalization rule NA Long Distance from ^ (l\d{11}$ => +$11 to ^ (1\d{10}$ => +$1.

You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?

• A. Run the Update-CsUserDatabase cmdlet.
• B. Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.
• C. Run the Update-CsAddressBook cmdlet.
• D. Change the Global Client Policy to use WebSeachandFileDownload.

You support a customer whose network environment includes Microsoft Lync Server 2013. The Global client policy is set up for web search and file download. Each department within the company is on its own subnet. The switches are configured with Access Control Lists (ACL) that are limiting access to other subnets, including the one on which the Lync 2013 servers reside. Users in the company's accounting department report that new internal users are not showing up in their Lync
2013 searches. These users are internal, and there are no Lync Director servers deployed. You need to ensure that users in the accounting department are able to find new users when they search the Lync address book. What should you do?

• A. Allow TCP port 443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
• B. Browse to %LOCALAPPDATA%\Microsoft\Communicator\<sipaddress>, delete the GalContacts.db file, and then close and reopen Lync 2013.
• C. Allow TCP port 4443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
• D. Run the Set-CsClientPolicy -Identity Global -AddressBookAvailability FileDownloadOnly cmdlet.

You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

• A. Avg. round trip: 867ms
• B. Avg. jitter: 23ms
• C. Packet utilization: 32701
• D. Receive noise level: -56dBoV
• E. Avg. packet loss rate: 0.21%

You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

• A. Check TCP port 443.
• B. Check UDP port 3478.
• C. Check TCP port 4443.
• D. Check TCP port 5061.
• E. Check TCP port 8057.