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Salesforce CRT-211 (Certification Preparation for Advanced Administrator) Certification Exam is a professional-level certification designed to validate the skills and knowledge of individuals who work as Salesforce administrators. Certification Preparation for Advanced Administrator certification exam is intended for those who have already earned the Salesforce Certified Administrator credential and want to take their skills to the next level. The CRT-211 exam tests the ability of the candidate to perform advanced Salesforce administrative tasks such as designing and implementing complex automation processes, managing data quality and security, and developing custom reports and dashboards.
Salesforce CRT-211 Certification Exam is ideal for administrators who have been working with Salesforce for several years and have experience in managing a range of Salesforce features. Certification Preparation for Advanced Administrator certification is globally recognized and can help advance a candidate's career and increase their earning potential. Additionally, the certification provides access to a community of certified professionals and resources to help administrators stay up-to-date with the latest Salesforce features and best practices.
NEW QUESTION # 71
Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.
How should an administrator configure the objects?
- A. Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.
- B. Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.
- C. Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.
- D. Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.
Answer: C
NEW QUESTION # 72
Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.
Which two features should the administrator use to fulfil this request?
Choose 2 answers
- A. Permission Set
- B. Profiles
- C. Record Type
- D. Organization-wide Defaults
Answer: A,B
NEW QUESTION # 73
Dreamhouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has been approved.
What automation tool should the administrator configure?
- A. Email Alert
- B. Platform Event
- C. Flow
- D. Process Builder
Answer: C
NEW QUESTION # 74
Which of the following statements are true about an end user's forecast? (Select 3)
- A. It is updated in the system every evening at 5 pm
- B. This aggregate can be dollars of revenue
- C. Rolls up according to the forecast hierarchy
- D. This aggregate can be units of product
Answer: B,C,D
NEW QUESTION # 75
Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity. How can automation be used to help meet this requirement?
- A. Use an Apex Trigger on the Account object that adds the account name to the opportunity name.
- B. Write a validation rule that updates the opportunity name with the account name using a cross-object formula.
- C. Use approval process that routes newly created opportunities to management for data quality review.
- D. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name.
Answer: D
NEW QUESTION # 76
Lets say you have a case and it may have Parent Case. Using which relationship you can get information of all child cases in parent Case ?
- A. Master Detail
- B. Hierarchical relationship
- C. Lookup Relationship
Answer: B
NEW QUESTION # 77
On the Contact record, if a contact has the value of 'CEO' in the Title field, the administrator wants to require the users to also put a phone number in the Phone field.
What formula should the administrator put in the Error Condition Formula of a validation rule to enable this?
- A. Title <> 'CEO' && ISBLANK(Phone)
- B. Title = CEO && ISBLANK(Phone)
- C. Title <> 'CEO' && NOT(ISBLANK(Phone))
- D. Title - 'CEO" && NOT(ISBLANK(Phone))
Answer: B
NEW QUESTION # 78
What should the administrator consider before enabling Person Accounts?
- A. Person Account and Business Accounts cannot be in the same sharing model.
- B. All standard Account news can be converted to Person Account field.
- C. Person Account requires less data storage.
- D. Person Account cannot be disabled.
Answer: D
Explanation:
Person Account cannot be disabled is something that the administrator should consider before enabling Person Accounts. Person Accounts are a special type of accounts that allow storing information about individual people who are not associated with an organization or business account. Once Person Accounts are enabled, they cannot be disabled or removed from the org without contacting Salesforce support
NEW QUESTION # 79
What can a system administrator do to simplify searching in Knowledge for users? Choose 3
- A. Create Data Categories
- B. Create Filters
- C. Create synonyms
- D. Prepopulate to Search tab of common fields from Case like Subject
Answer: A,C,D
NEW QUESTION # 80
What should an administrator consider when setting up salesforce entitlements? choose 2
- A. The entitlement model dictates the level of detail for the entitlement process.
- B. Salesforce entitlements require service cloud user feature licensing.
- C. Salesforce entitlements require an entitlement process with milestones and milestone actions.
- D. The service level agreements related list on a case gives support agents access to contract details.
Answer: C,D
NEW QUESTION # 81
An Administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment. What options does the administrator have to modify the change set? Choose 2 answers
- A. Clone the change set in sandbox environment, Add all required component and upload it to production
- B. Edit the change set in production, add the component and use the redeploy option
- C. Create a new change set in the sandbox environment, add all the required components and upload it to production
- D. Edit the change set in sandbox environment and upload it to production
Answer: A,C
NEW QUESTION # 82
A request was made to import a spreadsheet of new Campaign Members. He system administrator started Data import Wizard but the Campaign Members object was unavailable as a choice. What is causing as a choice.
What is causing this occur?
- A. Import Wizard is only available for the Standard objects Accounts, Contacts, and Leads.
- B. The Compaign Member option is only available for Update.
- C. The Salesforce,id field is required and was missing from the file.
- D. The marketing user feature license assignment is missing on the admin's user record.
Answer: B
Explanation:
The Campaign Member option is only available for Update when using Data Import Wizard. This means that you can use Data Import Wizard to update existing campaign members with new or modified information, but you cannot use it to create new campaign members from a spreadsheet. To create new campaign members from a spreadsheet, you need to use other tools such as Data Loader, Import Wizard for Leads and Contacts, or Manage Members button on the campaign page. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_members_adding_parent.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5
NEW QUESTION # 83
Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the administrator use to migrate these changes to production from the sandbox?
Choose 2 answers
- A. Package deployment
- B. Change Data Capture
- C. Inbound Change Set
- D. Outbound Change Set
Answer: C,D
Explanation:
Change sets are tools that allow administrators to move customizations such as fields, page layouts, profiles, permission sets, etc. from one Salesforce org to another. To use change sets, administrators need to establish a deployment connection between a source org (such as a sandbox) and a target org (such as production). Then, administrators can create an outbound change set in the source org that contains the components they want to deploy, and upload it to the target org. In the target org, administrators can view and validate the inbound change set before deploying it to their org. Reference: https://help.salesforce.com/s/articleView?id=sf.changesets.htm&type=5
NEW QUESTION # 84
The Sales Manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?
- A. Create an individual dashboard for each sales representative with opportunity, account, and case components.
- B. Create a dynamic dashboard and add filters for opportunities, accounts and cases.
- C. Create a dynamic dashboard and insure the sales manager has the "View My Team's Dashboard" permission.
- D. Create a dashboard and add filters for users, opportunities, accounts, and cases.
Answer: C
NEW QUESTION # 85
Universal Container has a custom object to track complaints. They use a field to view related complaints. What is the relationship?
- A. Junction Object
- B. Look-up Relationship
- C. Hierarchical Relationship
- D. Master Detail Relationship
Answer: C
NEW QUESTION # 86
The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a billing State/Province based upon the Billing Postal Code for that account. Which two solutions can meet this requirement?
Choose 2 answers.
- A. Use a validation rule to do a HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
- B. Use a validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces.
- C. Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
- D. Use a workflow rule that populates Billing State/Province based on a custom object that maps postal codes to states/provinces.
Answer: B,C
NEW QUESTION # 87
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?
- A. Upload an Excel spreadsheet with the data into the Files tab.
- B. Import the data into a custom object when needed; delete after it is used.
- C. Create an external object that maps to the inventory application.
- D. Build a Lightning component and use SFDX to connect to the inventory app.
Answer: C
Explanation:
To make inventory data from a legacy application available in Salesforce, the administrator can create an external object that maps to the inventory application. An external object is similar to a custom object, except that it maps to data that's stored outside your Salesforce organization. External objects enable users to view and report on external data in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5
NEW QUESTION # 88
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Uncheck 'Delete this record also' to turn off cascading deletes.
- B. Change the field type to a Lookup Relationship.
- C. Select the Allow Reparenting' checkbox on the Master-detail field.
- D. Delete the Roll-up Summary field on the parent.
Answer: B
Explanation:
Changing the field type to a Lookup Relationship will allow deleting the Relationship field without deleting the Runners records. A lookup relationship creates a loose association between two objects, where the child records do not depend on the parent records for their existence. A lookup relationship can be deleted without affecting the child records, unlike a master-detail relationship that enforces cascading deletes. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
NEW QUESTION # 89
An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.
What should the administrator configure?
- A. Enable Account Teams and grant Read record-level access to account team members for the Account object
- B. Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
- C. Update the profile Account object to Modify All.
- D. Set organization-wide sharing for Account as Public Read Only.
Answer: B
Explanation:
Sharing rules are automatic exceptions to organization-wide sharing settings that grant additional access to records based on record ownership or criteria. By creating a sharing rule on the Account object for all members of the account services role to have Read/Write access, the administrator can allow users in that role to edit and change ownership of Accounts owned by any of their team members, regardless of the organization-wide sharing setting for Account. Reference: https://help.salesforce.com/s/articleView?id=sf.security_sharing_rules.htm&type=5
NEW QUESTION # 90
Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are updated, the Case Owner is notified by email.
What should the administrator use to email the Case Owner?
- A. After Save Flow
- B. Before Save Flow
- C. Outbound Message
- D. Email-to-Case
Answer: A
Explanation:
An after save flow is a type of flow that runs in the background after a record is saved and performs actions based on the record data or changes. An after save flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after save flow that runs when a case record is updated and delivers status update email to customers based on certain criteria or conditions. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5
NEW QUESTION # 91
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