New 2021 Guaranteed Success with FreePdfDump 700-805 Dumps Cisco PDF Questions
Exceptional Practice To Cisco Renewals Manager Pass the First Time
NEW QUESTION 23
Which statement is the most accurate description of the Health Index?
- A. an ongoing measurement of customer sentiment
- B. a tool for service providers to determine what stage of the lifecycle to offering training solutions
- C. an ongoing measurement of several key customer health indicators
- D. a measurement tool for resolving specific product quality issues and adoption barriers
Answer: C
NEW QUESTION 24
Which approach should be applied when renewing a quote?
- A. Reward led approach
- B. Product led approach
- C. Solutions led approach
- D. Concerns led approach
Answer: C
NEW QUESTION 25
Which statement best describes an Accelerator?
- A. An on-call service for customer support
- B. A one-on-one deep dive on network issues
- C. A hosted one-to-many educational webinar with live expert Q and A
- D. A one-on-one coaching engagement covering specific use cases
Answer: C
NEW QUESTION 26
Which critical task must be performed during the Qualification phase?
- A. develop a Success Plan
- B. Renewal Plan development
- C. validate customer inventory
- D. quote delivery
Answer: C
NEW QUESTION 27
Which statement best summarizes the intended outcome of the Success Plan?
- A. grow incremental annual recurring revenue
- B. provide scheduling for resolving customer qual y issues
- C. generate financial data that indicates a customer's propensity to renew
- D. development of a customer-centric view for achieving value from their portfolio
Answer: C
NEW QUESTION 28
Which steps to develop a renewal quote are valid?
- A. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Position the new technology, create a Quote, Order the Quote.
- D. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
Answer: B
NEW QUESTION 29
What support should an RM take from the CSM?
- A. Communicate new greenfield opportunities.
- B. Communicate value and the impact of Cisco solutions.
- C. Book customer-service briefings.
- D. Oversee the closure of contracts.
Answer: B
NEW QUESTION 30
Which statement best describes the Success Plan?
- A. the blueprint for account teams to achieve customer success
- B. a tool for report ng actions to management
- C. a shareable document that captures all account activities
- D. a document capturing a comprehensive view of all customer health scores
Answer: D
NEW QUESTION 31
Which discussion point helps up sell a customer?
- A. Focus on what the customer already has covered on the network.
- B. Discuss changes in the network and identify any uncovered additions to the network.
- C. Focus on how much it will cost the customer.
- D. Discuss your prior ties and why you need the sale.
Answer: B
NEW QUESTION 32
Which group of products are enterprise networking products?
- A. WAN, LAN, Wireless
- B. iWAN, Viptela, Meraki
- C. Routing, Switching, Access Points
- D. Salesforce, Box, AWS
Answer: C
NEW QUESTION 33
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. order new services
- B. set up billing
- C. change Customer Address
- D. view and manage their contracts
- E. download hardware, software and services datasheets
Answer: C,D
NEW QUESTION 34
What is the main purpose of CCW-R?
- A. to allow customers and partner store new software subscriptions and service contracts from one tool
- B. to capture partner and customer bill ng preferences
- C. to factor customer ATR, up sell and attrition
- D. to allow customers and partners to download renewal data
Answer: A
NEW QUESTION 35
Which action can a Renewals Manager take to drive value in the account?
- A. Manage and mitigate renewal risk.
- B. Align partners on training.
- C. Def ne the account forecast.
- D. Removing adopt on barriers.
Answer: A
NEW QUESTION 36
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Trusted Data Source for Hardware Refresh and Software renewal insights
- B. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- C. help manage Discounts for Quoting
- D. gain insight into new and unique business prospects for your customers and expand sales potential
Answer: C
NEW QUESTION 37
Which area of the Success Plan is the Renewal Manager responsible?
- A. Success Plan Hypothesis
- B. Adoption Barriers Overcome
- C. Barriers Predicted
- D. Solution Renewal
Answer: C
NEW QUESTION 38
What is the key implication on-time renewals have for an IT provider company?
- A. no major impact if sales are on plan
- B. incentives will be paid
- C. recurring business is preserved
- D. improved customer satisfaction
Answer: D
NEW QUESTION 39
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $3000 and $3000
- B. $1100 and $3300
- C. $1000 and $1000
- D. $1000 and $3000
Answer: D
NEW QUESTION 40
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. Stealth watch
- B. App Dynamics
- C. Meraki
- D. Tetration
Answer: A
NEW QUESTION 41
Which success indicator for a Renewals Manager is valid?
- A. increased deployment of licenses
- B. stabilized customer satisfaction scores
- C. new product introductions
- D. on-time renewal
Answer: B
NEW QUESTION 42
When renewing a contract with a customer, which action is important?
- A. Propose only the most important part of the solution.
- B. Validate customers business needs.
- C. Do not offer any financing solutions.
- D. Start discussions once the contract has expired.
Answer: A
NEW QUESTION 43
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