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NEW QUESTION 58
Universal Containers shares specific accounts with its partners and is considering the use of Salesforce to Salesforce to increase visibility and collaboration for deals managed through its partner channel. The company's key partners also currently use Salesforce.
What should be considered for this implementation?
Choose 2 answers
- A. Partners can see all opportunities created by Universal Containers on shared accounts.
- B. Partners can create and share opportunities associated to shared accounts.
- C. Universal Containers can report on shared opportunities managed by partners.
- D. Partners will be able to see all Chatter feeds on shared opportunities.
Answer: B,C
NEW QUESTION 59
Which roll-up summary fields are supported between two Advanced Currency Management objects when enabling Advanced Currency Management?
- A. Opportunity object to Opportunity object
- B. Opportunity line object to Opportunity object
- C. Opportunity object to Account In the default currency of the user's manager
- D. Opportunity line object to Product object in the default currency of the organization
Answer: B
NEW QUESTION 60
Universal Containers' support teamrequires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solutionshould a consultant recommend to meet these requirements?
- A. Web-to-Case
- B. Customer Chatter groups
- C. On-Demand Email-to-Case
- D. Emall-to-Case
Answer: D
NEW QUESTION 61
Sales stages are shared between sales methodologies at Cloud Kicks; however, there are three product lines with unique sales methodologies- A few sales stages overlap between the three. Which three components should be configured to support this? Choose 3 answers
- A. Three sales processes
- B. Three sets of opportunity stages
- C. Three record types
- D. One set of opportunity stages
- E. Three page layouts
- F. One hybrid sales process
Answer: A,B,C
NEW QUESTION 62
The VP of sales at Universal Containers wants to be able to see a visual representation of sales by month for
each account in salesforcel mobile app.
What should a consultant recommend to meet this requirement?
- A. Embed a chart on the account page and use a custom link to filter by account
- B. Create a dashboard component and use chatter feed on the account on salesfrocel
- C. Embed a chart on the account page, no other customization needed
- D. Create a of visualforce page with an embedded chart component for each account.
Answer: C
NEW QUESTION 63
Universal Containers wants to improve the information profile of its current Contacts in salesforce by using
social networking application (e.g. Linkedln or Twitter) to add the information currently gathered for accounts,
contacts and leads. Which solution should a consultant recommend to meet this requirement?
- A. Create custom fields that hold URL links to the social profile of accounts, contacts and leads.
- B. Define the social network fields and enabled then for account, contacts and leads.
- C. Enable social Accounts and Contacts to link records to social profiles.
- D. Enable the salesforce to Social network API connection to sync records.
Answer: C
NEW QUESTION 64
The sales representatives at Universal Containers have been experiencing the following Challenges with sales data within their Salesforce application.
- It has been difficult to effectively reach contacts.
- There are many duplicate contacts.
- They are unable to segment account data.
What should a consultant recommend to remedy all of these challenges?
- A. Utilize data loader to export data and flag duplicate records.
- B. Export contacts and accounts from Data.com and upload using Excel Connector.
- C. Utilize Data.com to flag duplicates and update existing data.
- D. Export contacts and accounts from Data.com and upload using data loader.
Answer: C
NEW QUESTION 65
During end-to-end testing, the test users log issues stating that the solution is not working according to what they expected. The stakeholders have signed off on the solution. What should a Consultant do to remedy this?
- A. Contact key stakeholders to determine if a change to the requirements is necessary.
- B. Revise the solution to meet the needs of the test users and develop training materials for the full team.
- C. Set up meeting with test users and do a requirements workshop.
- D. Address these issues during the sign-off stage.
Answer: A
NEW QUESTION 66
Which option best identifies with the Chatter Record Page?
- A. Everyone can see what you post here. Displays posts from everyone you're following.
- B. Only users with access rights can view or post here.
- C. Everyone can see what you post here. Only displays posts directed to you.
Answer: B
NEW QUESTION 67
The sales representatives at Universal Containers have been experiencing the following Challenges with sales data within their Salesforce application. It has been difficult to effectively reach contacts. There are many duplicate contacts. They are unable to segment account data. What should a consultant recommend to remedy all of these challenges?
- A. Utilize data loader to export data and flag duplicate records.
- B. Utilize Data.com to flag duplicates and update existing data.
- C. Export contacts and accounts from Data.com and upload using data loader.
Answer: B
NEW QUESTION 68
Can a mobile user still manage approvals if they are not logged into salesforce?
Answer:
Explanation:
Yes. By enabling approvals by email a user can review
NEW QUESTION 69
As part of Enterprise Territory management implementation, Cloud Kicks wants the user to manually search for territory in an active territory model and assign to Opportunities. Which approach should the Consultant suggest to meet this requirement?
- A. Enable sharing access to the account to assign any active territory to Opportunities
- B. Use the default Enterprise Territory Management to provide access to assign any active territory to the Opportunity
- C. Create Apex Class code to assign territories to open Opportunities
- D. Update the Profile with the "manage Territory" permission
Answer: B
NEW QUESTION 70
CORRECT TEXT
You have 20,000 leads you want to add to Salesforce. What is the best tool to use?
Answer:
Explanation:
Import
Wizard.
NEW QUESTION 71
Match this tip with its design consideration. "Users should not do things more than once because it takes time
and may create dirty data"
- A. Record types and page layouts
- B. Minimized redundant data entry
- C. Reduced clicks
- D. Tab and field naming
- E. Workflow rules and approvals
- F. Search
Answer: B
NEW QUESTION 72
A company receives support requests through a variety of email addresses and web forms for differentparts of the business.
Which feature combination will ensure that cases are efficiently handled by the most appropriate representatives?
- A. Case Assignment Rules, Queues, Chatter Groups, Live Agent
- B. Escalation Rules, Queues, Chatter Groups, Omni-Channel
- C. Escalation Rules, Queues, Public Groups, Live Agent
- D. Case Assignment Rules, Queues, Public Groups, Omni-Channel
Answer: D
NEW QUESTION 73
UC has set accounts, contacts, and opportunities to private. Sales reps manage the accounts for which they are the account owner. The company also employs sales specialists to assist sales repson deals. What should a consultant recommend to allow the sales specialists to see account information and any opportunity information associated with an account?
- A. Share opportunities manually with the sales specialists and assign them read access.
- B. Add the sales specialists to the account team and assign them read access to opportunities.
- C. Assign the sales specialists to the same profile as the account owners.
- D. Assign the sales specialists to the same role in the role hierarchy as the account owners
Answer: B
NEW QUESTION 74
Northern Trail Outfitters allows its sales representatives to negotiate up to a 10% discount for their opportunities. Discounts greater than 10% must be sent to their Regional Sales Manager (RSM) for approval.
Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?
- A. Configure a workflow approval task and email to notify the RSM and RVP.
- B. Configure an approval process for the RSM and a workflow rule for the RVP.
- C. Create two approval processes, one for the RSM and one for the RVP.
- D. Create a two-step approval process for the RSM and RVP as approvers.
Answer: D
NEW QUESTION 75
Insurancepolicieson accounts. 2 sales teams should not see eachother's policies. 2 custom objects, each w/relationship to account object.Bothobjects private. What are the design considerations here?
- A. Sales user needs to apply manual sharing rules
- B. Custom report type needs to be created to view all policies in a single report
Answer: B
NEW QUESTION 76
What is a benefit of using Advanced Currencies?
Answer:
Explanation:
Advanced currency management allows you to manage dated exchange rates within opportunities using Salesforce. Dated exchange rates allow you to map a conversion rate to a specific date range. Dated exchange rates are defined using a start date and a conversion rate. Each rate is in effect until either the end of time or the day before the next start date for that currency.
NEW QUESTION 77
What are the key benefits of Territory Management?
Answer:
Explanation:
The ability to use account criteria to expand a private sharing model
Provide support for complex and frequently changed sales organization structures Provide support for transferring users between territories, with the option to retain opportunities Enable multiple forecasts per user, based on territory membership Enable territory-based sales reports
NEW QUESTION 78
Sales representatives at Northern Trail Outfitters (NTO) need to collaborate with customers on sales deals to gather requirements, analyse solutions, and deliver proposals. NTO wants to ensure that customers are fully engaged throughout each stage in the sales process. What solution should a consultant recommend to facilitate collaboration with customers? Choose 2 answers.
- A. Add customers to Salesforce as Chatter Free users
- B. Allow customers to follow opportunities in chatter
- C. Share chatter files with customers
- D. Invite customers into private chatter groups.
Answer: A,D
NEW QUESTION 79
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