TAKE Certified Business Analysis Professional CBAP PRACTICE QUESTIONS FOR AMAZING RESULTS
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The CBAP certification is highly valued by employers, as it demonstrates that the certified professional has the knowledge and skills required to perform complex business analysis tasks. The CBAP certification is also an excellent way for business analysts to demonstrate their commitment to their profession and to their ongoing professional development. For individuals seeking to advance their careers in business analysis, the CBAP certification is an essential step towards achieving their goals.
NEW QUESTION # 220
Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?
- A. Pie chart
- B. Responsibility Assignment Matrix (RAM) chart
- C. Gantt chart
- D. RACI chart
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 221 
In order to align with the added value required from the parcel tracking solution, what would be an important requirements' category for the BA to give more focus?
- A. Process
- B. Transition
- C. Stakeholder
- D. Non functional
Answer: C
NEW QUESTION # 222
You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation. What requirements prioritization approach is management asking you to create in this instance?
- A. Relationship to other requirements
- B. Implementation difficulty
- C. Likelihood of success
- D. Business or technical risk
Answer: D
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION # 223
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).
Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.
If trucks are the only constraint, approximately how many hours are lost due to this downtime?
- A. 15 hours
- B. 17 hours
- C. 18 hours
- D. 20 hours
Answer: C
NEW QUESTION # 224
Which of the following processes includes tasks and roles, risk categories, schedules for risk management activities, definitions of probability and impact, and the stakeholders' tolerances?
- A. Risk response plan
- B. Risk register
- C. Risk analysis
- D. Risk management plan
Answer: D
Explanation:
Explanation
The risk management plan is a document that describes how risk management will be performed throughout the project. It includes tasks and roles for identifying, analyzing, responding, and monitoring risks. It also defines the risk categories, the schedules for risk management activities, the definitions of probability and impact, and the stakeholders' tolerances for risk exposure and acceptance. The risk management plan provides guidance and direction for managing risks effectively and efficiently. References: CBAP / CCBA Certified Business Analysis Study Guide, chapter 5, page 228; CBAP / CCBA Certified Business Analysis Study Guide,
2nd Edition, chapter 5, page 228.
NEW QUESTION # 225
Holly is the business analyst for her organization. Management has asked Holly to create a document that will define solution alternatives and how each identified solution may provide an expected business benefit to meet the identified business need. Management has asked Holly to provide data and statistics in this document to support her claims and findings. What type of document is management asking Holly to create?
- A. Vision statement
- B. Project scope statement
- C. Feasibility study
- D. Current state assessment
Answer: C
NEW QUESTION # 226
The RGQ Organization utilizes a change log.
What is a change log?
- A. It is a document that records all change requests for the project.
- B. It is a document that tracks the changes that have been received, including their implementation to the project solution.
- C. It is a document that tracks all unauthorized changes to the project solution.
- D. It is a document that tracks all characteristics and status of changes that have been received.
Answer: D
Explanation:
Explanation
A change log is a tool that helps to manage and monitor the changes that affect the requirements, the solution, or the project. A change log tracks all characteristics and status of changes that have been received, such as the source, description, priority, impact, approval, and resolution of the changes. A change log can help to ensure that the changes are properly documented, communicated, and controlled, and that they are aligned with the stakeholder needs and expectations. References: BABOK Guide v3, page 54; CBAP / CCBA Certified Business Analysis Study Guide, page 161.
NEW QUESTION # 227
Which of the following qualitative techniques involves a disciplined analysis of the event sequences that could transform a potential hazard into an accident?
- A. Failure mode and effects analysis
- B. HAZOP technique
- C. Failure mode and effects criticality analysis
- D. Preliminary Risk Analysis
Answer: D
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION # 228
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality.
Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a set of as-is solution documents. A spreadsheet contains a catalog of brief definitions of all requirements with priorities assigned to them. A separate document explains data models and user interfaces. For the new and changed requirements, the BA wants to capture additional attributes such as the source, reason, complexity, and priority of change. Some of these requirements can be reused in other work.
How should information for these requirements be managed?
- A. Enter the information in the company's change management system
- B. Add the attributes to the original requirements catalog and change requirements
- C. Rewrite requirements independent of the solution design
- D. Create a new workbook of requirements with necessary attributes
Answer: D
Explanation:
A: Rewriting requirements independent of the solution design is not a good option because it would be redundant and time-consuming. The existing solution documents already contain the necessary information for the solution consultants to customize the system. The BA only needs to add some additional attributes for the new and changed requirements, not rewrite them from scratch.
B: Entering the information in the company's change management system is not a good option because it would not be accessible or useful for the solution consultants. The change management system is typically used for tracking and approving changes to the existing system, not for defining and documenting requirements for a new system. The BA needs to communicate the requirements to the solution consultants in a format that they can understand and use for customization.
C: Adding the attributes to the original requirements catalog and changing requirements is not a good option because it would modify the as-is solution documents, which may be needed for reference or comparison purposes. The BA should not alter the existing solution documents without the consent of the solution consultants, who created and own them. The BA should create a separate document for the new and changed requirements, and link them to the original requirements catalog if necessary.
D: Creating a new workbook of requirements with necessary attributes is the best option because it would allow the BA to capture and manage the information for the new and changed requirements in a structured and consistent way. The BA can use a spreadsheet or a similar tool to create a new workbook of requirements, and include the additional attributes such as the source, reason, complexity, and priority of change. The BA can also reuse some of the requirements in other work by copying or referencing them in the workbook. The BA can share the workbook with the solution consultants, who can use it to customize the system according to the PGA needs.
NEW QUESTION # 229
The project manager wants to have the requirements analysis phase approved and asks the business analyst (BA) if this is possible. The BA wants to ensure that the requirements package is complete prior to closing the analysis phase. What would help the BA expedite the approval process for the analysis phase?
- A. Business analysis information architecture
- B. Solution functional capabilities
- C. Solution performance measures
- D. Business analysis approach
Answer: B
NEW QUESTION # 230
The objective of a solution implemented was to increase the number of customer calls resolved per hour.
When using basic statistical sampling concepts, what does the business analyst (BA) need to consider?
- A. Metrics and Key Performance Indicators (KPIs)
- B. Financial Analysis
- C. Benchmarking and Market Analysis
- D. Frequency and Timing
Answer: A
Explanation:
Explanation
The BA needs to consider metrics and key performance indicators (KPIs) when using basic statistical sampling concepts to measure the objective of a solution implemented. Metrics and KPIs are quantitative measures that are used to evaluate the performance, progress, and value of a solution, process, or activity. They can help the BA to determine if the solution is meeting the expected outcomes and benefits, and to identify any gaps, issues, or opportunities for improvement. Metrics and KPIs can also help the BA to communicate the results and impact of the solution to the stakeholders and the organization. Some examples of metrics and KPIs that can be used to measure the objective of increasing the number of customer calls resolved per hour are: average call duration, first call resolution rate, customer satisfaction score, and call resolution efficiency. Frequency and timing, financial analysis, and benchmarking and market analysis are not the best options to consider when using basic statistical sampling concepts, because they are either too general, too specific, or not directly related to the objective of the solution. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 8: Solution Evaluation, page 337 Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 8: Solution Evaluation, section 8.2: Analyze Performance Measures, page 153 Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 8:
Solution Evaluation, page 337
NEW QUESTION # 231
After determining mat the enterprise culture was the driving force behind recent solution change decisions a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment. What information can the 8A expect to learn from the results?
- A. That changes to the enterprise culture will better drive its actions
- B. Whether there will be an organizational impact as a result of the change
- C. That internal dependencies limit the performance of the entire solution
- D. Whether the stakeholders view the solution as something beneficial
Answer: B
Explanation:
Explanation
A cultural assessment is a process of evaluating the current state of the enterprise culture and how well it aligns with the goals and values of the organization. It can help the BA understand the expectations, experiences, philosophies, and behaviors that guide the stakeholders in the organization. By conducting a cultural assessment, the BA can identify the potential impacts of the solution change on the organizational culture and vice versa. The BA can also use the assessment results to plan for effective change management and stakeholder engagement strategies. References:
IIBA BABOK Guide, Section 3.5.2, Enterprise Culture Assessment
Cultural Assessments: What They Are and How To Conduct One, Indeed.com
Culture Assessment: Definition, Framework, Types of Culture and Questions, QuestionPro.com
NEW QUESTION # 232
Which of the following documents is described in the statement below?
"It is a type of procurement document used to request proposals from prospective sellers of products or services."
- A. Request for proposal
- B. Request for quote
- C. Request for information
- D. Request for bid
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 233
Your organization is using a plan-driven approach to business analysis. What characteristic must be true of changes in the approach that your organization is using?
- A. All the changes only occur if they are less than ten percent of the solution's overall cost.
- B. All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule.
- C. All the changes only occur if they are genuinely necessary.
- D. Changes are generally not permitted in the plan-driven approach to business analysis.
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 234
Which of the following diagrams is known as Ishikawa diagram?
- A. Cost-Benefit
- B. Activity
- C. Data-flow
- D. Cause-and Effect
Answer: D
NEW QUESTION # 235
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables.
The inspector's signoff on the initial deliverables is called what?
- A. Milestone
- B. Assumption
- C. Dependency
- D. Constraint
Answer: C
NEW QUESTION # 236
Which of the following is the comparison of planned project results with actual project results?
- A. Variance analysis
- B. Statistical Sampling
- C. Cost-benefit analysis
- D. Trend analysis
Answer: A
NEW QUESTION # 237
Which of the following is the process of developing a document that formally authorizes a project or a phase?
- A. Develop Project Charter
- B. Develop Schedule
- C. Define Scope
- D. Create Work Breakdown Structure
Answer: A
NEW QUESTION # 238
A card printing solution is comprised of 4 stages: Loading, Printing, Packaging and Sorting. Loading and sorting of cards is done manually through operators, while printing and packaging are automated. The loading stage requires the operator to load 100 cards after an alarm is raised. Sorting requires an operator to distribute each package based on the printed address into the appropriate delivery box.
Which stage should be assessed as the most likely to increase process inefficiencies?
- A. Sorting
- B. Printing
- C. Packaging
- D. Loading
Answer: A
Explanation:
Explanation
The sorting stage should be assessed as the most likely to increase process inefficiencies, because it is a manual, error-prone, and time-consuming task that depends on the operator's accuracy and speed. The sorting stage requires the operator to read the printed address on each package and place it in the correct delivery box, which may involve multiple steps, movements, and decisions. The sorting stage may also introduce delays, bottlenecks, or rework if the operator makes mistakes or cannot keep up with the volume of packages. The loading, packaging, and printing stages are less likely to increase process inefficiencies, because they are either automated or simpler tasks that involve fewer steps, movements, and decisions. The loading stage only requires the operator to load 100 cards after an alarm is raised, which is a straightforward and infrequent task.
The packaging and printing stages are automated and do not require any human intervention, which reduces the risk of errors and delays. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 6: Strategy Analysis, page 248 Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 5: Strategy Analysis, section 5.2: Analyze Current State, page 95 Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 6:
Strategy Analysis, page 248
NEW QUESTION # 239
You are the business analyst for your organization and are working on a solution that will connect several databases to a web application. You are concerned that the databases may not be operable with the software solution a programmer is recommending. What requirements elicitation technique can help you determine the interoperability of the software, the databases, and the web application?
- A. Benchmarking
- B. Usage considerations
- C. Interviews
- D. Interface analysis
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 240
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To be eligible for the CBAP exam, candidates must have a minimum of 7,500 hours of business analysis work experience within the last 10 years, as well as 35 hours of professional development in the field of business analysis. The CBAP exam consists of 120 multiple choice questions, which must be completed within a four-hour time limit. CBAP exam covers five domains of the BABOK guide, including business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, strategy analysis, and requirements analysis and design definition. Passing the CBAP exam requires a score of at least 70%, and successful candidates will receive a three-year certification from the IIBA.
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