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Avaya 6002.1 : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Exam Code: 6002.1
Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Updated: Sep 11, 2026
Q & A: 69 Questions and Answers
6002.1 Free Demo download
About Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation : 6002.1 pdf dumps
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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Software installation and upgrade procedures - Server platforms and templates - System Platform and WebLM licensing - Survivable remote and duplex configurations |
| Topic 2: Maintenance, Monitoring & Troubleshooting | 10% | - Alarm monitoring and logging - Common fault isolation and resolution - Backup and restore procedures - Gateway and endpoint troubleshooting |
| Topic 3: CM Messaging Integration & Configuration | 20% | - CM Messaging server installation - Integration with Communication Manager - Mailbox and user provisioning - Voice mail features and call coverage |
| Topic 4: Features, Protocols & Interoperability | 15% | - Encryption and security settings - Integration with Session Manager and third-party systems - SIP, H.323, and DCP protocols - Shuffling, hairpinning, and media management |
| Topic 5: System Configuration & Administration | 30% | - Media gateways and circuit packs - Trunk groups, signaling, and call routing - SAT commands and system parameters - IP endpoints, DCP, and SIP devices |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question #1
To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered
- A. Display survivable-processors
- B. Status ess clusters
- C. Status ess port-networks
- D. Status survivable-processors
Answer: D
Question #2
Which two statements regarding shuffling and hairpining are true? (Choose two)
- A. A call between a DCP endpoint and H.323 end point can be shuffled.
- B. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
- C. Shuffling release media processor resources.
- D. Hairpining does not use media processor resources.
Answer: B,C
Question #3
Which greeting should be received when you are calling the messaging Hunt group?
- A. Welcome to messaging
- B. Welcome to Audix
- C. Your call is being answered by Audix
- D. Please leave a message after the tone
Answer: B
Question #4
A technician wants to test and see if the voice channel between two IP phones
Which command in site administration terminal (SAT) can be used to determine?
- A. Status station <extension>
- B. Status shuffling <extension>
- C. List station <extension>
- D. Test station <extension>
Answer: A
Question #5
Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)
- A. All Clam media and Medpro cards must be in a one subnet
- B. The main servers share a single control network
- C. The two main servers have duplication IPSls
- D. Software duplication exists between the two main S8800 servers.
- E. Hardware Duplication exists between the two main S8800 servers.
Answer: A,C,D
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