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Exam Code: 9L0-403
Exam Name: Mac OS X Support Essentials 10.6
Updated: Sep 05, 2026
Q & A: 105 Questions and Answers
9L0-403 Free Demo download
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| Section | Objectives |
|---|---|
| Topic 1: File Systems and Storage | - File permissions and sharing - Disk Utility and storage management - File system structure (HFS+ in 10.6 era) |
| Topic 2: Peripherals and Printing | - Peripheral device configuration - Printer setup and management |
| Topic 3: Network Configuration | - TCP/IP and basic networking concepts - Wi-Fi and Ethernet troubleshooting - Network setup and configuration |
| Topic 4: Applications and Processes | - System performance troubleshooting - Application installation and removal - Process management and Activity Monitor |
| Topic 5: Installation and Setup | - System requirements and compatibility - macOS installation and upgrade process - Initial system configuration and setup assistant |
| Topic 6: System Troubleshooting and Maintenance | - Software updates and maintenance tasks - Startup issues and recovery modes - System logs and diagnostics |
| Topic 7: User Accounts and Security | - Password management and FileVault concepts - Security settings and access control - User account types and permissions |
Question 1
Which statement is true of Kerberos?
A. Kerberos supports single sign-on.
B. Kerberos requires service discovery.
C. Kerberos requires LDAP.
D. Kerberos sends your user name and password to each server you access.
Question 2
Using the Parental Controls preferences, which three restrictions can you impose on an account? Choose three - partial credit possible.
A. Restrict the account to a defined set of services in Sharing preferences.
B. Restrict the account to launching only a defined set of local applications.
C. Restrict the account to sending emails only to defined email addresses.
D. Restrict the account to downloading only defined file types (such as text or audio files) from the web.
E. Restrict the account to a defined amount of disk space for the home folder.
F. Restrict the account to a cumulative daily login session duration.
Question 3
Web pages will not load on a Mac OS X v10.6 computer. Which three troubleshooting steps can help you identify the cause? Choose three - partial credit possible.
A. Confirm network connectivity using Internet Connect.
B. Verify network settings in Network preferences.
C. Test direct IP connectivity using Network Utilitys Ping command.
D. Confirm network connectivity using Network Diagnostics.
E. Confirm network activity using the Activity Report in Network Monitor.
F. Verify the presence of DNS servers on the network using Network Utilitys DNS Scan command.
Question 4
When a user performs a default installation of Mac OS X v10.6 on a computer that has an earlier version of Mac OS X and existing user accounts, what happens?
A. The Installer erases the older operating system and installs Mac OS X v10.6. It archives the user accounts, but they can be restored manually.
B. The Installer archives the older operating system, and maintains the user accounts.
C. The Installer presents the options to upgrade, archive, or erase the older operating system and user accounts, and the installation proceeds according to the user's selection.
D. The Installer upgrades the older operating system to Mac OS X v10.6. It archives the user accounts, but they can be restored manually.
E. The Installer replaces the older operating system with the Mac OS X v10.6 operating system, and maintains the user accounts.
Question 5
Migration Assistant is running on a Mac OS X v10.6 computer. It CANNOT migrate user files from ________.
A. another volume on the same computer
B. an archive created by the Backup utility, and stored on a MobileMe user's mounted iDisk
C. another Macintosh computer that is connected in target disk mode to the computer where Migration Assistant is running
D. a Time Machine archive on the same computer
Solutions:
| Question 1 Answer: A | Question 2 Answer: B,C,F | Question 3 Answer: B,C,D | Question 4 Answer: E | Question 5 Answer: B |
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