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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A) Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
B) Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
C) Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.
D) Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

2. You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

A) Enable channel email addresses to forward support emails to their dedicated channel.
B) Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.
C) Enable Workflow Builder and webhooks in Workflow Builder.
D) Add members of the customer support team as App Managers under workspace App Management settings.
E) Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

3. You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A) Delegate an Org Owner from each business to handle everyday tasks, such as member requests.
B) Create a multi-workspace channel for selected members to manage all admin requests for the organization.
C) Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
D) Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.

4. Your organization is busy with quarterly account and financial planning. Many conversations are happening in Slack across all departments in various channels.
In which situation is it best for an existing public channel to be converted to a private channel?

A) A team member has created a channel for an end-of-quarter event at their office location. The information is not necessary for people who are located in other offices.
B) A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.
C) The finance team and select executives have been discussing quarterly planning in a public channel.The conversation has evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.
D) A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can't read the conversations.

5. What is true when public file sharing is enabled?

A) Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
B) In a public channel, only admins can create an external link for a file.
C) File upload permissions to Slack Connect channels can't be restricted.
D) Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.

Solutions: