GAQM CSMP-001 : Certified Sales and Marketing Professional (CSMP)

CSMP-001 real exams

Exam Code: CSMP-001

Exam Name: Certified Sales and Marketing Professional (CSMP)

Updated: Jul 20, 2026

Q & A: 0 Questions and Answers

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GAQM CSMP-001 Exam Syllabus Topics:

SectionObjectives
Dynamite Sales Presentations- Presentation Delivery
  • 1. Presentation Preparation
  • 2. Successful Presentation Elements
  • 3. Professional Dress
  • 4. Presentation Skills
- Proposal Development
  • 1. Editing Techniques
  • 2. Proposal Formats
  • 3. Writing Proposals
Body Language- Non-Verbal Communication
  • 1. Facial Expressions
  • 2. Body Signals
  • 3. Personal Space
  • 4. Posture Monitoring
  • 5. Mirroring and Leading
- Professional Presence
  • 1. Interactive Exercises
  • 2. Handshake Techniques
  • 3. Professional Appearance
Branding- Brand Management and Evaluation
  • 1. SWOT Analysis
  • 2. Customer Brand Connection
  • 3. Evaluation Interpretation
  • 4. Middleton's Brand Matrix
  • 5. Brand Launch
  • 6. Balanced Scorecard
  • 7. Brand Health Measurement
- Brand Development
  • 1. Visual Identity Creation
  • 2. Brand Fundamentals
  • 3. Mission and Vision Creation
  • 4. Brand Name and Slogan Development
  • 5. Brand Positioning
Marketing and Sales- Marketing Fundamentals
  • 1. Defining Marketing
  • 2. Strategies for Success
  • 3. Mission Statements
  • 4. Recognizing Trends
  • 5. Market Research
- Marketing Planning and Promotion
  • 1. Brochures
  • 2. Developing a Marketing Plan
  • 3. Networking
  • 4. Trade Shows
  • 5. Advertising
  • 6. Increasing Business
Basic Internet Marketing- Digital Marketing Techniques
  • 1. Search Engine Optimization (SEO)
  • 2. Email Marketing
  • 3. Online Advertising
- Internet Marketing Fundamentals
  • 1. Internet Marketing Concepts
  • 2. Internet Marketing Planning
  • 3. Online Influence Expansion
Telemarketing- Sales Execution
  • 1. Trust Building
  • 2. Callbacks and Follow-Up
  • 3. Script Development
  • 4. Closing the Sale
  • 5. Negotiation Fundamentals
  • 6. Pre-Call Planning
- Communication Skills
  • 1. Customer Service Excellence
  • 2. Telephone Sales Techniques
  • 3. Verbal Communication
Building Relationships for Success in Sales- Communication and Networking
  • 1. Small Talk Techniques
  • 2. Networking Management
  • 3. Non-Verbal Messages
  • 4. Relationship Selling Communication Skills
- Relationship Building
  • 1. Disclosure Techniques
  • 2. Customer Focus
  • 3. Relationship Formation Factors
  • 4. Influencing People
Marketing with Social Media- Social Media Strategy
  • 1. Social Media Team Development
  • 2. Social Media Fundamentals
  • 3. Social Media Planning
  • 4. Marketing Mix Integration
- Execution and Analytics
  • 1. Social Media Management Tools
  • 2. Blogging and Vlogging
  • 3. Facebook, LinkedIn and Twitter Marketing
  • 4. Community Building
  • 5. Specialty Social Platforms
  • 6. Trend Monitoring
  • 7. Metrics and Analysis
  • 8. Damage Control

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