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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Of all the people on the internet, how many are named users on the WebSphere Portal platform?

A) 1 in1,000,000
B) All of them
C) 1 in 6
D) 1 in 100

2. Which of the following is NOT a concern facing Government agencies that WebSphere Portal can assist with?

A) Self-service social services portals
B) Online voting with virtual ballot boxes
C) Tax collection using e-forms
D) Transparency in government

3. What do IBM's selling tools and research frequently point out about the importance of IT in software purchase decision making?

A) IT has little to no influence on purchase needs nor purchase decisions.
B) IT defers to line of business executives regarding purchasing needsand purchasing decisions.
C) IT has ultimate decision-making power and should be your onlycontact.
D) IT has a significant influence on purchase needs, but little impact on actual purchase
decisions.

4. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Predict demand and optimize capacity
B) Negotiate discounts on fuel prices
C) Improve the end-to-end customer experience
D) Improve operational efficiency while reducing environmental impact

5. What is the name of the interactive prospecting tool that you can take your customers through to get a sense of what they need toimprove on to become a social business?

A) Lotus Greenhouse
B) IBM Smarter Planet
C) ICAT (IBM Collaboration Assessment Tool)
D) WebSphere Portal Zone

Solutions: